All sales are final. We do not offer refunds, returns, or exchanges on any item, including opened, unopened, and partially used products. This applies to every order placed through this website.

Because these materials are supplied for laboratory research use only and cannot be restocked or resold once they leave our facility, we are unable to accept returns of any kind.

Shipping cost is calculated at checkout based on your destination, package weight, and the service level you select. Rates and available services are displayed before you complete payment.

Orders are processed in the order received during business hours. You will receive tracking information by email once your package leaves our facility.

We accept Visa, Mastercard, Apple Pay, Google Pay, PayPal, Zip, and Afterpay. Apple Pay and Google Pay offer one-tap checkout on supported devices and browsers. Zip and Afterpay let you split your order into interest-free installments at checkout, subject to their approval and terms.

American Express is not accepted. If Amex is your only card, please use PayPal, Zip, or Afterpay instead.

This policy explains what information we collect when you use this website, how it is used, and the choices available to you.

Information we collect: the details you provide directly — such as your name, email address, phone number, shipping address, and the contents of any message or request you submit — along with basic technical information your browser sends automatically, such as device type, browser, and pages visited.

How we use it: to respond to your questions and requests, to process and ship your orders, to provide customer support, to prevent fraud and abuse, and to send updates you have asked to receive.

Payments: card and payment details are handled by our payment and e-commerce processors. We never see or store full payment card numbers on this website.

Sharing: we share information only with the service providers needed to operate the store — for example our e-commerce platform, payment processor, email provider, and shipping carriers — or where required by law. We do not sell your personal information.

Cookies: this site uses cookies and similar storage to keep your cart, remember preferences, and understand how the site is used. You can clear or block cookies in your browser, though parts of the site may then stop working.

Retention and security: we keep order and inquiry records for as long as needed to run the business and meet legal and accounting obligations, and we use reasonable technical and organizational measures to protect them. No method of transmission or storage is completely secure.

Your choices: you can unsubscribe from marketing email at any time using the link in any message, and you may contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to records we must retain by law.

Children: this site is not directed to anyone under 18, and we do not knowingly collect information from children.

Questions about this policy can be sent to hello@example.com. We may update this policy from time to time; the current version always appears on this page.

By using this website or placing an order, you agree to these terms. If you do not agree, please do not use the site.

Research use only: every product listed on this site is sold strictly as a laboratory research chemical. Products are not drugs, foods, cosmetics, or dietary supplements, are not for human or animal consumption, and are not intended to diagnose, treat, cure, or prevent any condition. No dosing, reconstitution, mixing, or administration guidance is provided by us, and nothing on this site is medical advice.

Buyer responsibility: by ordering, you confirm that you are at least 18 years old, that you are qualified to handle research materials, and that you are responsible for using, storing, and disposing of them safely and in compliance with all laws and regulations that apply to you.

Educational content: articles, guides, and reference material on this site are provided for general information only, are summaries of publicly available literature, and may be incomplete or out of date.

Pricing and availability: prices, sizes, and availability are subject to change without notice, and we may correct errors or decline or cancel any order.

Limitation of liability: to the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of products purchased through this site.